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By default, orders will ship via US Post Office. If required, UPS is available. Email to Diane@southhousedesigns.com if this is preferred.
All Christmas stockings and tree skirts can at times require up 2 weeks to ship.
I try to keep the bottle bags, party sacks, and banners in stock for immediate shipping, but at times there could be a bit of a delay as well. If they are needed by a particular date, please be sure to let me know of your “Need By” date when you check out.
Add-On Christmas Stockings for Growing Families begin shipping Sept. 1. If there is some reason you need yours before then, just let me know.
All orders shipped to a locale that collects sales tax, that sales tax will be calculated and collected at checkout.
Please note: once the carrier delivery to your address, I cannot be responsible if you experience theft from your porch/box.
Your satisfaction is extremely important to me.
If you need to cancel your order, please do so within 24 hours. If you cancel your order after it has shipped, you will be responsible for the shipping expense incurred.
I typically do not accept returns unless there was a mistake made at our end. Then it will be rectified immediately.
If you are not completely satisfied with your purchase, please email me at Diane@southhousedesigns.com, within 3 days of receipt. I am confident we will be able to take care of any concerns.