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Shipping is included for all products — no extra surprise charges. If you need to upgrade your shipping to overnight, contact us at Diane@southhousedesigns.com
By default, orders will ship via US Post Office. If required, UPS is available. Email Diane@southhousedesigns.com if this is preferred.
All Christmas stockings and tree skirts can at times require up 2 weeks to ship.
We try to keep the linen bags and table runners, stocked for immediate shipping, but at times there could be a slight delay as well. If they are needed by a particular date, please be sure to let me know of your “Need By” date when you check out.
Add-On Christmas Stockings for Growing Families begin shipping Sept. 1. If there is some reason you need yours before then, just let me know.
All orders shipped to a locale that collects sales tax, that sales tax will be calculated and collected at checkout.
Please note: once the carrier delivers to your address, I cannot be responsible if you experience theft from your porch/box. You will receive notice of shipping with a tracking number. Please keep an eye on your package as she travels to you.
Your satisfaction is extremely important to me.
If you need to cancel your order, please do so within 24 hours. If you cancel your order after it has shipped, you will be responsible for the shipping expense incurred.
If you are not completely satisfied with your purchase, email me at Diane@southhousedesigns.com, within 3 days of receipt. After contacting us, you will have four days to ship the item back to us in its original condition. Within 24 hours of receipt of your return, we will refund your purchase price. If there was an error on our part, we will also cover the return shipping. Otherwise, you will be responsible for the return shipping and we will deduct the original shipping costs from your refund.